Elm Street Diner — Complete Technology Infrastructure Buildout
Client: Elm Street Diner
Location: Stamford, Connecticut
Industry: Full-Service Restaurant & Bar
Provider: United Tech Pros
The Situation
When Elm Street Diner prepared to open its Stamford location, ownership needed more than internet
service and televisions. A modern restaurant relies on technology for order printing, employee
management, security, music, Wi-Fi connectivity, and reliable POS operation.
The building had no integrated technology infrastructure. The diner required a single partner capable of
designing and implementing all systems together. The Challenges Restaurants are among the most demanding environments for technology due to continuous operation and heavy network traffic.
- POS outages immediately stop revenue
- Network drops halt kitchen printers
- Security incidents require recorded footage
- Delivery apps depend on reliable internet
- High heat, grease, and humidity affect equipment
United Tech Pros Solution
United Tech Pros engineered a full commercial infrastructure rather than a residential-style setup.
Commercial Network Infrastructure
- Business-class firewall and router
- 24-port PoE managed switch
- Enterprise Wi-Fi access points
- Rack cabinet with patch panels
- Battery backup and power conditioning
- Structured Cat6 cabling throughout the building
Security & Loss Prevention
- 18 indoor and outdoor HD cameras
- Dedicated recording storage
- Remote viewing capability
- Manager monitoring displays
Audio/Video & Guest Experience
- Mounted TVs across dining and bar areas
- Concealed cabling
- Integrated cable service connectivity
Business Operations Systems
- All-in-one office printer and scanning
- Employee timeclock iPad system
- Kitchen printer network connectivity
- Network-controlled music system
Results
The restaurant opened with fully operational technology on day one and continues to operate with
reliable network performance.
- Reliable POS operations
- Full building Wi-Fi coverage
- Centralized monitoring
- Improved workflow
- Reduced downtime risk
Ongoing Partnership
United Tech Pros continues to provide maintenance, support, upgrades, and troubleshooting,
effectively acting as the diner’s outsourced IT department.
Looking for help with your next build out? Reach out to us and we can find the right solution for you!
