TechCare+ Managed IT Service Plans
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TechCare+
Managed IT Services
Your business depends on technology. United TechCare+ keeps it secure, fast, and reliable with advanced cybersecurity, 24×7 monitoring, and responsive IT support — all bundled into one predictable monthly plan.
Proactive protection, peak performance, and total peace of mind for your business.
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ZERO COST
TechCare+ Discovery Plan
A no-cost evaluation program that helps us understand your environment and recommend the right solution. The Discovery Plan is:
Not “free support”. Not “trial IT”. Not “DIY help desk”
It is a professional, limited-scope engagement designed to:
- Evaluate your network & devices.
- Collect system data.
- Identify risks.
- Provide a guided recommendation.
Smoothly transition them into a paid United TechCare+ plan. It’s value-forward, not cost-free-forward.
System Assessment Agent Installation
Device + Network Inventory
Security Posture Review
Health & Performance Insights
10-Minute Issue Assessment Call
Strategic Recommendation Plan
WHAT IS NOT INCLUDED
No remote support
No troubleshooting
No M365 administration
No network work
No on-site support
No repairs
No included labor
No guaranteed response times
WHAT IS INCLUDED
No contract · No commitment · No service included
Will have you install our System Assessment Agent. We gather device inventory, security posture, OS & patch levels, installed applications, Hardware health, Event logs,
Warnings & alerts.
No changes are made — observation-only.
We collect and review data to understand with our Environment Insights Dashboard, such as: network health, security gaps, aging hardware, compliance concerns, cloud configuration issues, and backup status.
This allows us to recommend the correct plan or project.
We can clarify your needs and provide next steps, and recommend the right paid plan!
United TechCare+ Managed IT Service Plans
Proactive Protection. Peak Performance. Total Peace of Mind.
United TechCare+ is United Tech Pros’ fully managed IT service program, designed for businesses that want reliable systems, modern security, and fast support. Every plan includes essential protections and monitoring, ensuring your team stays productive and your company’s data stays secure. Choose the plan that fits your operations today — and scale seamlessly as your needs evolve.
Essentials
Your baseline for secure, stable, fully managed IT.
- Managed Anti-Virus, Endpoint Detection & Response.
- 24x7 System Monitoring
- Patch Management
- Automated Remediation for Common Issues
- Security Policy Enforcement
- Asset & Warranty Tracking
- Monthly Health & Security Summaries
- Unlimited Ticket Submissions
- Support Portal Access
- 0 Support Hours Included
$75/mo per user
Need more support?
You can upgrade to one of the plans below for more support time per user plus other features that you may need to take your business to the next level!
Professional
More support. Faster response. Greater productivity.
- Includes Everything in Essentials, Plus...
- +1 Support Hour Per User / Month
- Priority 1-Business-Day Support Response
- Discounted Rates for Additional Support
- Enhanced Ticket Triage & Escalation
$125/mo per user
Premium
Advanced support with strategic oversight.
- Includes Everything in Essentials & Professional, Plus...
- +1 Additional Support Hour Per User / Month (2 Total)
- Same-Day Support Response
- Quarterly Technology & Security Reviews
- Advanced Patching & Security Reporting
- Strategic Guidance for Risk Reduction & System Performance
$150/mo per user
Elite
Executive-level partnership and maximum SLA guarantees.
- Includes Everything in Essentials, Professional, & Premium, Plus...
- +2 Additional Support Hour Per User / Month (3 Total)
- 4 Hour Emergency Response SLA
- Dedicated Account Manager
- Annual On-Site Technology & Cybersecurity Audit
- Priority Project Scheduling