United Tech Pros LLC
Last Updated: 1/1/2026

1. Introduction

United Tech Pros LLC (“we”, “us”, “our”) operates the website located at https://unitedtechpros.com and related services (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and support platforms.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company name
• Service address or location
• Any information submitted through forms, emails, or support requests

Technical & Usage Data (Log Data)

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited
• Date/time of visit
• Time spent on pages
• Referring website

This data helps us improve performance, security, and user experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Improve functionality

You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.

3. How We Use Your Information

We use collected information to:

• Provide and manage our services
• Respond to inquiries and support requests
• Schedule appointments and deliver services
• Process invoices and payments
• Improve website performance and user experience
• Communicate updates, service notices, or relevant information
• Maintain security and prevent fraud

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Stripe, ACH platforms)
• Cloud service providers (e.g., Microsoft 365)
• Support and ticketing platforms (e.g., Syncro MSP)
• Equipment vendors and distributors (when required for service fulfillment)

These providers are contractually obligated to protect your information and use it only for authorized purposes.

5. Managed Services & Administrative Access

As part of delivering managed IT services, we may have administrative access to:

• Business systems
• Email platforms
• Networks and devices

This access is used strictly for service delivery, support, monitoring, and security purposes.

We do not access or use client data beyond what is necessary to perform agreed-upon services.

6. Data Security

We implement commercially reasonable safeguards to protect your information, including:

• Secure systems and authentication controls
• Encrypted communications where applicable
• Restricted access to sensitive data

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal and financial obligations

Clients are responsible for maintaining their own copies of invoices, records, and data where applicable.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy policies, or practices of those websites and encourage you to review their policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

10. Legal Compliance

We may disclose personal information if required to:

• Comply with legal obligations
• Respond to lawful requests (e.g., subpoenas)
• Protect our rights, property, or safety

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion
• Opt out of certain communications

To exercise these rights, please contact us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our services constitutes acceptance of those changes.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us here